AT&T n 4 G masquerade-CNET (blog)

AT&T says, it is the source of the income of the Atrix Motorola 4 G speeds from loading.(Credit: Sarah Tew/CNET)

Some of the angry AT&T customers out there, and legally so.

In the last few weeks has been for mounting complaints and reports against the carrier the income source to download it 4 G devices to have IRQs shared among them, in particular, HTC and Motorola 4 G Inspire Atrix 4 G speeds. The AT&T remained mum on the subject late last week, when a customer submits a complaint with the Better Business Bureau.

AT&T States:

AT&T is the focus on a wide range of solutions and the best possible experience for our customers on a smartphone. Shall ensure that AT&T is not "limited" Atrix 4 G upload speeds. Atrix 4 G is capable of video playback device for HIGH-SPEED UPLINK PACKET ACCESS and we are currently performing testing and preparations that are necessary to ensure that when we do not enable this feature, you must continue to be a world class experience. Please note, the software is just one of many factors which may affect the experienced speeds. Factors such as location, once a day, the network capacity and services, may be affected also.

So the statement, the carrier is not putting that (we beg differ from the data), rather, it is not already in use within the smartphone HSUPA-radio. HIGH-SPEED UPLINK PACKET ACCESS, which is a high-speed Uplink Packet Access, is a protocol that allows for faster load allows (up to 5.76Mbps) on your mobile phone.

However, the problem is not just that these devices do not live up to their potential; 4 G actually to take the slower than some of the carrier's 3 G smartphones, which are the firsthand at the inconvenience. In our tests, the average value of the Inspire 4 G download speeds of 150 kbps and the Atrix 4 G average 180 kbps in the Manhattan area, while the 3 G enabled iPhone is 4 points 850 kbps.

The problem is to ask several forum threads, calls AT&T, the President of the Office, and one of the AT&T customer Nebbaki, Zack has been started on the network, even a petition against the carrier for the purposes of the income source of the download speed.

"I have bought it [Motorola Atrix 4 (G)] of the most important reason was because it was advertised that the market was the most powerful smartphone and I am also getting tired of my iphone 4. It also advertised in the 4 G connection as soon as AT&T radio stations were in operation and promised the fastest data connections on the phone, their network. This second part has proven to be incorrect, "Nebbaki told CNET in the e-mail message.

Nebbaki said the purchases after the dreary of Atrix and get the download speed to several locations, he called AT&T to make sure that his area is a power outage. Had not been offered, but a clear explanation of the AT&T, or after you make a resolution, so some of the research on the Internet, and to see that others were having the same problems, he decided to start a petition with the signatures of the 870 was the press once.

"There are so many answers, according to the AT&T touted that they need to make public the official statement, preferably in the promise of aid-to-date, the date on which the expected it--and hopefully this petition to help them see that they need to speed this along a little bit," said Nebbaki.

He added that the air carrier's response had not been enough. "I think the reaction of the AT&T n is what you call" PR, "tongue lingo," said Nebbaki. "How can they say they are a source of income, but the download speeds for HIGH-SPEED UPLINK PACKET ACCESS at a later date. This answer is not much point in me because of the use of HSUPA upload speeds mean that crippled? "

CNET asked, AT&T, when it would make it possible to establish HSUPA, and why the issue had not been made clear to customers from the beginning, but AT&T representative said it was not commenting on it, what was the situation above.

Earlier today, the PC Mag posted by saying that the story about the AT&T shamelessly top 4 (G), and you are right. Even if the devices are technically 4 G is capable of, the fact is that they are not to be just now, and the operator of the advertising fails to mention this small detail.

Heavy competition between air carriers on 4 G definition muddied, but at least, T-Mobile and Sprint faster, we are actually drawing the 4 G data rates for devices.

It would have been one thing If AT&T was a forthright-get-go. Arvelisin, customers would have been a little more understanding was AT&T said that in the future, because the property allow the Atrix Motorola 4 G and 4 G HTC Inspire are large appliances, even without the 4 G, but now they just seem to be shady.

Nebbaki: n part he says he hopes that the reason for the functionality of AT&T offers the best of both worlds and make publicly committed to turn the 4 G HSUPA devices within a reasonable period of time. We hope to receive the same.

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